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Warranty

Your investment in Gentek Windows, Siding and Accessories is backed by Lifetime Limited Transferable Warranties. These industry-leading warranties serve as our written pledge of lifelong quality and performance.

This peace-of-mind warranty coverage is added assurance that you have not only invested in windows and siding from a leading innovator in vinyl building products, but with proper care, your purchase is guaranteed to perform for a lifetime.

Want to learn more? Visit the window and siding links below for sample warranty coverage by product. For specific warranty questions please contact our Warranty Department directly at 800-489-1144.

Need help locating your window label with the serial number? Download Instructions

eWarranty Customer Service Center

 

File a Claim

Gentek's eWarranty Customer Service Center allows you to process and review the status of warranty claims online, using a secure password protected account.  To file a claim online, click the Online Warranty Claim button below to start the process.


*Please use Google Chrome for optimal system preference. All uploaded images should be less than 2MG in file size. 

Have questions? Download Instructions


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